Refund and Returns Policy

At our store, we always make sure that our products are of good quality and are carefully inspected before shipping. If you do receive a defective product, don’t worry, we have a very easy return process. We apologize for any inconvenience this may have caused.

  

If you are not happy with your recent purchase, please do the following:

If you are unable to provide photos or video, or if the photos or video provided do not establish a quality defect in the item, all items must be returned in their original condition to be eligible for a refund or exchange. Shipping charges for returns shall be borne by you.

  

• 1. Cancellations are accepted before shipment. Orders that have been shipped cannot be cancelled.
• 2. If you initiate a return or exchange for a reason other than a quality defect, you will be responsible for the return shipping costs and the redelivery shipping costs.
• 3. Returns and exchanges are only accepted within 3 days of receipt of the goods.
• 4. You will receive a refund without having to return the package if: the courier confirms that the package is missing or damaged; we sent the wrong item or sent the wrong size/printed item.

  

• 1. Please only return items that are in the same condition as when you received them- undamaged and unwashed, with tags and packaging still attached.
• 2. Unfortunately, we cannot accept returns for items that have a non-returnable symbol on them, or for complimentary items.

  

• 1. We will process your refund within 7 business days of confirming it with you. You can choose to have the refund go to your original payment account (credit or debit cards may take an additional 3-7 business days to process). Thank you for your patience and understanding.
• 2. Shipping and insurance charges are not refunded.
• 3. Cardholder is eligible for a refund for 14 days after purchasing a service or a product.

  

It is important not to return items to the sender’s address on the package, as this is not our designated return address. Before initiating a return or exchange, kindly contact our sales manager at . Please only ship to the address provided by our sales manager, as shipping to any other address may hinder the processing of your return.